Tank or Tankless,
We Handle Both
When your water heater stops doing its job, mornings get uncomfortable fast. Whether your tank unit is leaking, your needs service, or you’re ready for a full replacement, we diagnose the problem honestly and walk you through your options. We serve residential and commercial customers across Southside Indianapolis and surrounding communities
Plumbing Services We Handle Every Day
Water Heaters
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Water Quality
Softeners, whole-house filtration, and reverse osmosis systems for Central Indiana’s hard water.
General Plumbing Repairs
Faucets, toilets, garbage disposals, fixture stops, main shut-offs, and everyday leaks — done right the first time.
Gas Lines
Licensed gas line repair and installation for stoves, water heaters, dryers, and more.
Remodels
Bathroom and kitchen remodeling plumbing — rough-ins, fixture upgrades, and light remodels.
Sump Pumps
Install, repair, and battery backup systems to keep basements and crawlspaces dry.
Commercial Plumbing
Licensed commercial work for small businesses and property managers across Marion and Johnson Counties.
Plumbing Inspections
Whole-house inspections and free second opinions on quoted projects.
Water Heater Services for Indianapolis Homes and Businesses
Your water heater works harder than most people realize. It runs every time you shower, wash dishes, or do laundry. When it starts failing, you’ll notice right away. We handle everything water heater-related for homes and businesses across the Greater Southside Indianapolis area, from same-day repairs to full system installations.
We’ve been working on water heaters for over three decades. We’re one of the only Southside Indianapolis plumbers who are both Navien- and Rinnai-Certified, which means we’re factory-trained on the leading tankless brands. We also install and service Bradford White, Rheem, AO Smith, and Vesta units. Whatever brand is in your home, we’ve worked on it before.
Built on Workmanship, Not Hard Sells
Repair-First, Always
If a repair will solve the problem, we'll tell you — even when a replacement would pay us more.
Reasonable Upfront Pricing
Clear options for your budget, no pressure, and free second opinions on quoted projects.
100% Satisfaction Guarantee
Every repair and install is backed by a workmanship guarantee that matters when it counts.
Repair-First, Always
If a repair will solve the problem, we'll tell you — even when a replacement would pay us more.
Three Decades of Experience
Tank and tankless repair, install, and flush service. Navien and Rinnai certified.
Our Water Heater Services
Traditional Water Heaters
Repair, installation, replacement, and maintenance for standard tank water heaters. These are the most common units in Indianapolis homes, typically holding 40 or 50 gallons of hot water. According to the U.S. Department of Energy, traditional tank units last 10 to 15 years with proper maintenance. If yours is approaching that range and giving you trouble, it may be time to talk about options rather than pour money into another repair.
Tankless Water Heaters
Installation, repair, maintenance, and flushing for on-demand tankless systems. Tankless units heat water only when you need it, which means no standby energy loss and no running out of hot water mid-shower. We install and service Navien, Rinnai, and Vesta tankless systems, and we can handle conversions from tank to tankless when the setup makes sense for your home. We also install hot water recirculating systems to eliminate the wait for hot water at distant fixtures.
Not Sure What Water Heater Service You Need?
Tell us what’s happening and we’ll point you in the right direction.
No Hot Water at All
- Possible causes: Failed heating element, tripped breaker, pilot light out, gas valve failure.
- Likely service: Traditional Water Heater Repair.
- Urgency: Call today — this usually points to a component that needs same-day attention.
Water Is Warm But Not Hot Enough
- Possible causes: Sediment buildup on the heating element, thermostat set too low, dip tube failure, undersized unit.
- Likely service: Traditional Water Heater Repair.
- Urgency: Schedule this week — sediment buildup reduces efficiency and shortens unit life.
Water Heater Leaking From the Base or Connections
- Possible causes: Corroded tank (replacement likely), loose fittings, failed T&P relief valve, condensation.
- Likely service: Water Heater Replacement.
- Urgency: Call today — a leaking tank can fail without warning.
Strange Noises Coming From the Unit
- Possible causes: Sediment hardening on the heating element, scale buildup, expanding/contracting tank.
- Likely service: Water Heater Flush + Maintenance.
- Urgency: Schedule soon — our [$199 Water Heater Flush + Full Plumbing Inspection | coupons] addresses this directly.
Hot Water Runs Out Quickly or Fluctuates
- Possible causes: Undersized tank for household demand, failing element, crossover in plumbing.
- Likely service: Assessment — may need a larger tank.
- Urgency: Call to discuss — we'll help you figure out if repair, replacement, or a different system type makes sense
Why Professional Water Heater Service Matters
Proper Diagnosis Saves You Money
A water heater that isn't heating could be a $15 thermocouple or a $1,500 replacement. We figure out which one it is before recommending anything. If a repair makes sense, we'll tell you. If replacement is the better path, we'll explain why and give you options that fit your budget.
Efficiency You Can Feel on Your Bill
The U.S. Department of Energy reports that tankless water heaters can be 24% to 34% more energy efficient than traditional tank units for homes using 41 gallons or less per day. Whether you stick with a tank or go tankless, a properly functioning water heater runs better and costs less to operate.
Certified Technicians, Not Guesswork
We're Navien Certified and Rinnai Certified — factory-trained on the brands we install. That means proper sizing, correct venting, and installations that meet manufacturer specs. It also means your warranty stays valid.
Upfront Pricing With Multiple Options
We quote before we start. No surprises on the bill. For larger projects like full replacements or tankless conversions, we offer flexible payment plans and 0% interest for 12 months through Wisetack, with online pre-approval available.
What Our Neighbors Are Saying
If you want to work with an honest plumber who will execute the job with excellence, then you need to come to Parkhurst Family Plumbing! We had a major water leak and they got us in contact with a company that would help us with the insurance process while working quickly to help resolve the plumbing issues. We have had him install our kitchen sink four years ago, install a dish washer, install some toilets, replace the outside water spigot after it was leaking, reinstall the garbage disposal, fix the burst pipe (which required getting in the slab) and also fix a bad installation of a pipe in our bathroom by the home builders 20 years ago. He does an outstanding job and will be honest through the process. He’s also come out after hours and all times of the day and NOT charged an arm and a leg. Thanks, Larry! I should have left a review a long time ago — he can do it all!
February 9, 2026
I contacted Larry around 11am because the installers for our new stove said we needed to have a licensed plumber come out and change our stoves gas line. Larry came out later the same day and had everything fixed and even helped install our new stove for us. I highly recommend reaching out to him if you find yourself in need with your plumbing because he really saved my sanity by being here so fast and helping us.
October 15, 2025
Save thousands and use Parkhurst. The big dogs in town will rob you blind!! Apples to Apples quote proves that. One of the few honest business left in Indianapolis. I will 100% use them in the future.
February 25, 2026
We had a new experience in our home last night. We used the master tub, only to come downstairs and find an absurd amount of water coming from around the air vent in the kitchen ceiling! I immediately called Larry, and he was able to come over bright and early this morning to check the problem. Larry quickly found the issue: come to find out, we had a crack in the overflow catch! Larry was able to get it fixed and did a great patch in the wall, too! We’ve never had a plumbing issue before this, but if we ever do again, we definitely know who to call!
January 4, 2026
INDIANAPOLIS WATER: WHAT'S ACTUALLY IN IT?
Indianapolis tap water runs 12 to 25 grains per gallon — anything above 7 is considered hard, according to Citizens Energy Group. That mineral load is why water heaters, fixtures, and appliances wear out early across the Southside.
12
25
GPG
Three systems, three different jobs.
Water softener
Removes calcium and magnesium through ion exchange. Fixes scale, spots, and soap scum at every tap.
Whole-home · ion exchange
Whole-house filter
Carbon and sediment filtration reduces chlorine, Chemical Contaminants, and sediment throughout the home.
Whole-home · carbon + sediment
Reverse osmosis
Point-of-use system under the kitchen sink. Purified
water for drinking and cooking down to the
molecular level.
Kitchen · drinking water
Water softener
Removes calcium and magnesium through ion exchange. Fixes scale, spots, and soap scum at every tap.
Whole-home · ion exchange
Whole-house filter
Carbon and sediment filtration reduces chlorine, Chemical Contaminants, and sediment throughout the home.
Whole-home · carbon + sediment
Reverse osmosis
Point-of-use system under the kitchen sink. Purified
water for drinking and cooking down to the
molecular level.
Kitchen · drinking water
Proudly Serving Indianapolis and the Southside
From our shop in Franklin Township, we cover the full south side of the city and into both Marion and Johnson Counties, about a thirty-mile radius across Central Indiana.
Cities We Serve
Not on the list? Call us — if you’re within our service radius, we’ll make it work.
Water Heater Questions
Should I repair or replace my water heater?
It depends on the unit’s age, the cost of the repair, and how often it’s needed for service recently. If your tank unit is over 10 years old and the repair costs more than half the price of a new one, replacement usually makes more financial sense. We’ll give you an honest recommendation either way.
How much does water heater replacement cost in Indianapolis?
It varies based on the type (tank vs. tankless), size, fuel source, and any modifications needed for venting or gas lines. We provide a written quote before any work begins, and we offer financing options to help with the cost of larger projects.
What brands do you install and service?
We install and service Bradford White, Rheem, AO Smith, Navien, Rinnai, and Vesta. We’re factory-certified on Navien and Rinnai tankless systems. If you have a different brand, we can still repair and maintain it.
How often should I flush my water heater?
At least once a year, especially in Indianapolis, where hard water accelerates sediment buildup. Annual flushing removes mineral deposits that reduce efficiency and shorten your unit’s life. Ask about our $199 Water Heater Flush + Full Plumbing Inspection package.
Is tankless worth the extra cost?
For many Indianapolis homeowners, yes. Tankless units last longer, use less energy, and provide continuous hot water. The upfront cost is higher, but the long-term savings on energy and fewer replacements often make up the difference. We’ll help you compare both options for your specific situation.